Refund Policy

QueryAny reviews refund requests on a case-by-case basis. To request a refund, contact us at queryanyteam@queryany.com and include the account email, order or payment details, and the reason for the request.

Review Criteria

Refunds may be approved when we confirm a duplicate charge, billing error, unauthorized or fraudulent transaction (such as credit card theft or unauthorized use of payment methods), unused service or credit, or a material service availability issue that prevented you from using QueryAny. We may ask for additional information or identity verification to process these requests and protect account security.

Unauthorized Use and Fraud Prevention

If you notice an unauthorized charge from QueryAny on your credit card or payment account, please contact us immediately at queryanyteam@queryany.com. Upon verifying that the charge was unauthorized or fraudulent, we will promptly process a refund for the charge and permanently terminate the account associated with the unauthorized activity to prevent further abuse.

Generally Non-Refundable Items

Fees for credits, usage, generated content, or services that have already been consumed are generally non-refundable, except where required by applicable law or where QueryAny determines that a refund is appropriate after review.

Approved Refunds

If a refund is approved, it will be returned to the original payment method when possible. Once approved, we will process your refund within 7-10 business days. Additional posting times may depend on your payment provider and financial institution.

Subscription Cancellation

Canceling a subscription does not automatically trigger a refund for the current billing cycle. Your service will remain active until the end of the paid period, except where required by applicable law or where QueryAny determines that a refund is appropriate after review.

Chargebacks and Dispute Abuse

We actively monitor for subscription abuse and fraudulent payment activities. If you initiate a chargeback, payment dispute, or reversal with your bank or credit card issuer for fees that were legitimately charged and authorized by the payment method holder, we reserve the right to:

1. Immediately suspend or terminate your QueryAny account;
2. Ban your associated IP addresses, device identifiers, and email domains from accessing our Service; and
3. Where permitted by law and appropriate, report suspected fraudulent activity to relevant payment processors, fraud prevention networks, or other appropriate parties.

If you experience billing issues, we encourage you to contact us at queryanyteam@queryany.com first to resolve the matter. Most billing issues can be resolved quickly and amicably without resorting to payment disputes.

Legal Rights

This policy does not limit any mandatory refund rights or consumer protection rights you may have under applicable law.

Contact Us

If you have questions about this Refund Policy or want to submit a refund request, please contact us at queryanyteam@queryany.com.